Job Description
Join our award-winning team at Grand Plaza Hotel & Suites as a Front Desk Agent! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences in the heart of Oklahoma City. Enjoy the stability of weekly pay while working in a dynamic, supportive environment with growth opportunities. Perfect for career-driven individuals who thrive in fast-paced settings and value work-life balance. Our competitive compensation package includes:
- Weekly direct deposit pay
- Comprehensive benefits package
- Free employee parking
- Discounted hotel stays
- Recognition programs
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage room reservations and modify bookings
- Resolve guest inquiries with exceptional problem-solving
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Proficiency with hotel management software (Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Valid Oklahoma driver's license preferred