Job Description
Join our award-winning team as a Front Desk Agent at the prestigious Grand Plaza Hotel in downtown San Jose! We're seeking energetic professionals to deliver exceptional guest experiences with our accelerated weekly pay program. Enjoy competitive benefits, career growth opportunities, and a vibrant work environment in the heart of Silicon Valley.
Why Choose Us? Weekly paychecks, comprehensive training, and a supportive team culture where your contributions are recognized. We value professionalism, positivity, and a passion for hospitality.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and optimize room allocations
- Resolve guest inquiries with exceptional service standards
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- High school diploma or equivalent
- Basic knowledge of San Jose attractions and services
- Strong attention to detail and multitasking abilities