Job Description
Join our award-winning team at Sunrise Hospitality Group, where we value hard work and reward it with weekly pay! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences at our premier El Paso location. Enjoy competitive wages, comprehensive benefits, and a supportive work environment that celebrates hospitality excellence.
What We Offer:
- Weekly pay (every Friday)
- Health, dental, and vision insurance
- 401(k) with company match
- Employee discounts on hotel stays
- Career advancement opportunities
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance departments
- Upsell hotel services and amenities to maximize revenue
- Maintain detailed guest preference records
- Ensure lobby area remains clean and welcoming
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficient with PMS systems (e.g., Opera, Cloudbeds)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling proficiency
- Bilingual (English/Spanish) preferred
- Valid Texas driver's license (if required for errands)