Job Description
Join Grand Horizon Hotels as a Front Desk Agent and enjoy weekly pay with flexible shift schedules! We're seeking energetic professionals to deliver exceptional guest experiences at our Houston location. This full-time role offers competitive compensation, comprehensive training, and opportunities for career growth in the hospitality industry. If you thrive in fast-paced environments and prioritize customer satisfaction, apply today to become part of our award-winning team!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations, payments, and billing inquiries
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
- Process payments and manage cash drawer operations
- Provide local area recommendations and assistance
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Strong communication and problem-solving skills
- Proficiency in reservation systems (e.g., Opera)
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic math and cash handling skills
- Positive attitude with guest-focused mindset
- Valid Texas driver's license preferred