Job Description
Join our award-winning hospitality team in Wichita, Kansas! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences while enjoying weekly pay, competitive benefits, and career growth opportunities. As the first point of contact for our valued guests, you'll embody our commitment to excellence and create memorable stays.
Why You'll Love Working With Us:
- Weekly paychecks (no more waiting!) with direct deposit
- Comprehensive training program for career advancement
- Employee discounts on hotel stays and dining
- Health, dental, and vision insurance options
- 401(k) with company matching
Responsibilities
- Check guests in/out efficiently using Opera property management system
- Manage reservations, room assignments, and special requests
- Process payments and resolve billing discrepancies
- Coordinate housekeeping maintenance and room status updates
- Handle guest inquiries with exceptional problem-solving skills
- Uphold brand standards through consistent service delivery
- Collaborate with security and management during emergencies
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera preferred)
- Exceptional communication and conflict resolution abilities
- Flexible availability including nights, weekends, and holidays
- Valid Kansas driver's license (if valet services required)
- High school diploma or equivalent
- Basic math and cash handling skills
- Professional appearance and positive attitude