Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent in vibrant Long Beach! We're seeking charismatic professionals to deliver exceptional guest experiences while enjoying competitive weekly pay and a supportive work environment. Perfect for hospitality enthusiasts who value prompt compensation and career growth in California's coastal paradise.
Responsibilities
- Manage guest check-in/check-out processes with precision and warmth
- Handle reservations, room assignments, and billing inquiries
- Resolve guest complaints with professionalism and empathy
- Coordinate housekeeping, maintenance, and security requests
- Process payments and maintain accurate financial records
- Utilize PMS systems (Opera, etc.) for daily operations
- Collaborate with cross-departmental teams for seamless service
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in reservation systems and office software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including weekends/holidays
- Basic math and cash handling accuracy
- Valid California driver's license preferred
- Positive attitude with service-oriented mindset