Job Description
Join our award-winning luxury hotel in the heart of Fort Worth! We're seeking dedicated hospitality professionals for immediate weekly-paying positions. Enjoy competitive wages, flexible scheduling, and opportunities for advancement in a dynamic environment. Our team-centric culture values excellence, integrity, and exceptional guest experiences. Benefits include paid training, meal discounts, and career development programs.
Responsibilities
- Efficiently manage guest check-in/check-out procedures using hotel systems
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments for guest needs
- Market hotel amenities and local attractions to enhance guest experiences
- Maintain security protocols and confidential guest information
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or hospitality experience
- Strong communication and conflict resolution skills
- Proficiency with hotel management software (Opera, Fidelio)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Texas Food Handler/Seller certification (or willingness to obtain)