Job Description
Join our award-winning team as a Front Desk Agent where your hospitality skills shine! We offer competitive weekly pay, flexible shift schedules, and rapid career growth in Houston's vibrant downtown. Enjoy a supportive environment with comprehensive training and employee perks. Perfect for detail-oriented professionals seeking stability in the hospitality industry. Apply today and start your journey with us!
Responsibilities
- Manage check-in/check-out procedures efficiently using hotel systems
- Handle guest inquiries, resolve complaints, and provide personalized recommendations
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Monitor room availability and optimize revenue management strategies
- Uphold brand standards and ensure exceptional guest experiences
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency in hotel management systems (Opera, Fidelio, etc.)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling proficiency
- Valid Texas driver's license (if required for errands)