Job Description
Join our award-winning team as a Front Desk Agent in sunny Jacksonville, FL! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and flexible shift schedules. Enjoy competitive compensation, comprehensive benefits, and rapid career advancement in a dynamic hospitality environment.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using PMS software
- Handle billing inquiries and payment processing accurately
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Execute checklists for opening/closing procedures
- Process mail/packages and guest requests
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency with reservation systems (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling proficiency
- Valid Florida driver's license (if required for errands)
- Must pass background check and drug screening