Job Description
Join our award-winning team at Harborview Hotel Group as a Front Desk Agent and enjoy the stability of weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences at our premier Tampa location. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in the hospitality industry. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Manage check-in/check-out processes with accuracy and efficiency
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems for reservations and bookings
- Uphold brand standards through exceptional customer service
- Assist with local area recommendations and amenities
Qualifications
- 1+ years of hotel or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- High school diploma or equivalent
- Basic math and cash handling skills
- Positive attitude and professional appearance
- Valid Florida driver's license (if required for errands)