Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel, where your passion for service meets weekly pay rewards! We're seeking charismatic professionals to create unforgettable guest experiences in the heart of Los Angeles. Enjoy competitive hourly wages, flexible scheduling, and opportunities for career growth in one of California's most vibrant cities. If you thrive in fast-paced environments and excel at making guests feel welcome, apply today and start earning every week!
Responsibilities
- Manage guest check-in/check-out processes efficiently with warm hospitality
- Handle reservations, room assignments, and billing transactions accurately
- Resolve guest inquiries and concerns promptly with exceptional service
- Maintain organized front desk operations and hotel systems
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash handling procedures
- Uphold brand standards and safety protocols consistently
Qualifications
- 1+ years front desk or customer service experience in hospitality
- Excellent communication and interpersonal skills
- Proficiency with hotel management systems (e.g., Opera, PMS)
- Strong problem-solving abilities and attention to detail
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Positive attitude with guest-first mindset