Job Description
Are you a night owl looking for a rewarding career in hospitality?
We are currently hiring a reliable Front Desk Agent for our night shift team in the heart of Boston, MA. No prior experience is required—we provide comprehensive training to help you succeed in this guest-facing role.
Join our premium hotel and enjoy a stable schedule, competitive pay, and a team that values your hard work. If you have a positive attitude and a knack for customer service, we want to hear from you!
Why Choose Us?
- Competitive Pay: Earn $18 - $22 per hour.
- No Experience Needed: We train you on the job.
- Night Shift Benefits: Enjoy quieter shifts and a supportive team environment.
- Modern Facilities: Work in a beautifully renovated hotel.
Responsibilities
- Check guests in and out efficiently using our Property Management System (PMS).
- Answer incoming phone lines and manage email inquiries professionally.
- Ensure the lobby and common areas are clean, organized, and welcoming.
- Handle guest requests, complaints, and emergencies calmly and effectively.
- Monitor building security and access control during the night shift.
- Perform light cleaning duties as needed to maintain hotel standards.
Qualifications
- High school diploma or equivalent (GED).
- Strong communication and interpersonal skills.
- Basic computer proficiency (typing and navigating software).
- Reliable transportation and a valid driver's license.
- Ability to work flexible night shifts, weekends, and holidays.
- A friendly, professional demeanor with a customer-first attitude.