Job Description
Join our dynamic hospitality team in Houston as a Front Desk Agent! We offer competitive weekly pay, flexible shift schedules, and career growth opportunities. As the first point of contact, you'll create memorable experiences for our guests while managing check-ins, reservations, and inquiries. Enjoy a supportive environment with comprehensive training and benefits. Apply today and start your rewarding career in the heart of Texas!
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel systems
- Handle reservation inquiries, modifications, and confirmations
- Address guest concerns promptly with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with concierge services and local recommendations
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous hospitality/customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency in hotel management software (e.g., Opera)
- Basic math and cash handling abilities
- Professional appearance and positive attitude
- Must be authorized to work in the US