Job Description
Join our dynamic team at Coastal Hotel Group as a Front Desk Agent and experience the rewards of weekly pay! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences at our prestigious Long Beach property. With competitive weekly compensation and a supportive work environment, this role offers immediate financial stability while building your hospitality career. If you thrive in fast-paced settings and take pride in creating memorable stays, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel software
- Handle guest inquiries, resolve complaints, and provide local recommendations
- Process payments, manage reservations, and maintain accurate guest records
- Coordinate with housekeeping and maintenance departments for guest requests
- Uphold brand standards through exceptional service and attention to detail
- Execute daily front desk operations including cash handling and reporting
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with property management systems (e.g., Opera, Cloudbeds)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license and reliable transportation
- Basic computer literacy and multitasking abilities
- Professional appearance and positive attitude