Job Description
Join our award-winning team as a Front Desk Agent at Grand Hotel Oakland! We're seeking charismatic professionals to deliver exceptional guest experiences with weekly pay opportunities. Enjoy competitive benefits, career growth, and a vibrant work environment in the heart of Oakland's bustling hospitality scene. Perfect for detail-oriented individuals who thrive in fast-paced settings.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through personalized guest interactions
- Contribute to upselling opportunities for hotel services
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation software (e.g., Opera, Sabre)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid California driver's license (if required for errands)
- Flexible availability including weekends and holidays
- Basic knowledge of Oakland attractions and transportation