Job Description
Join our award-winning hospitality team at Grand Horizon Hotels in Portland, Oregon! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences with weekly pay. Enjoy competitive compensation, comprehensive benefits, and career growth in a vibrant urban setting. As the first point of contact, you'll create memorable moments while managing seamless check-in/check-out processes. Apply today and start earning every week!
Responsibilities
- Manage guest check-in/check-out procedures with speed and accuracy
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Utilize hotel management systems (e.g., Opera, Fidelio)
- Market hotel amenities and services to guests
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Proficiency in reservation systems and Microsoft Office
- Ability to work flexible shifts including weekends
- Problem-solving mindset with attention to detail
- Basic math and cash handling abilities
- Positive attitude and teamwork orientation