Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking friendly, energetic individuals to deliver exceptional guest experiences at our premier downtown Kansas City location. No prior experience required – we provide comprehensive training for motivated candidates ready to start immediately. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our expanding hotel group.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues proactively
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation and communication skills
- Basic computer proficiency and tech-savviness
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts including weekends
- No hospitality experience necessary – training provided