Job Description
Join our award-winning team at the Grand Harbor Inn in Jacksonville, FL! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences with weekly pay and competitive benefits. This role is perfect for hospitality professionals who thrive in fast-paced environments and value financial stability through consistent pay cycles.
As a cornerstone of our guest services team, you'll be the first point of contact for our international and domestic guests. Enjoy complimentary hotel stays, career advancement opportunities, and a vibrant work culture in Jacksonville's premier waterfront district. Apply now to start your journey with us!
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Process reservations and optimize room occupancy
- Resolve guest inquiries and service requests promptly
- Handle billing transactions and payment processing
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (Opera/PMS)
- Upsell hotel amenities and special packages
Qualifications
- Minimum 1 year hotel or hospitality experience
- Exceptional communication and problem-solving skills
- Proficient in PMS systems and Microsoft Office
- Flexible availability including nights/weekends
- Valid Florida driver's license (preferred)
- Ability to stand for extended periods
- Positive attitude and team-player mindset
- Basic foreign language skills (bonus)