Job Description
Join our award-winning downtown Albuquerque hotel as a Front Desk Agent and enjoy weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences while managing check-ins, reservations, and inquiries. If you thrive in fast-paced hospitality environments and value teamwork, apply today to start your career with industry leaders.
Responsibilities
- Manage seamless guest check-in/check-out processes with efficiency and warmth
- Handle reservation modifications, cancellations, and room assignments
- Resolve guest inquiries and complaints with solution-oriented approaches
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate PMS systems (e.g., Opera, OPERA Cloud) with proficiency
- Uphold brand standards and safety protocols consistently
Qualifications
- 1+ years front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency in property management systems
- Ability to multitask in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required