Job Description
Join the vibrant hospitality scene in Omaha as a Front Desk Agent at Omaha Grand Hospitality! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and a supportive team environment. Enjoy competitive hourly rates, comprehensive benefits, and career growth opportunities in Nebraska's thriving tourism sector. Apply today to start your journey in premium hospitality!
Responsibilities
- Manage seamless guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries and modify bookings using Opera PMS system
- Process payments, manage cash floats, and maintain accurate financial records
- Resolve guest concerns promptly while maintaining service excellence standards
- Coordinate with housekeeping and maintenance teams for room readiness
- Assist with local area information and activity recommendations
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in property management systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required
- Basic mathematical aptitude for cash handling
- Valid Nebraska driver's license preferred