Job Description
Join our award-winning team at Grand Bay Hospitality as a Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences at our premium Oakland property. Enjoy weekly pay, competitive benefits, and career growth in the heart of California's vibrant hospitality scene. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Manage check-in/out processes with efficiency and warmth
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain pristine front desk appearance
- Execute emergency procedures when needed
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency with Opera or PMS systems
- Exceptional communication and multitasking skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling proficiency
- Valid California driver's license preferred
- High school diploma or equivalent required