Job Description
Join our dynamic hospitality team as a Front Desk Agent in Albuquerque! We offer weekly pay, flexible shift schedules, and a vibrant work environment. As the first point of contact, you'll create memorable experiences for our guests while managing check-ins, reservations, and inquiries. Enjoy competitive compensation, career growth opportunities, and a supportive team culture. Perfect for night owls and early birds seeking flexibility!
Responsibilities
- Handle guest check-ins/checkouts efficiently using PMS systems
- Manage reservations and modify booking details
- Respond to guest inquiries with exceptional customer service
- Process payments and handle cash/credit transactions
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Prepare daily reports and occupancy summaries
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with hotel management software (e.g., Opera)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- High school diploma or equivalent
- Valid driver's license (if required for shuttle duties)
- Spanish language skills a plus