Job Description
Join our award-winning team at Riverwalk Plaza Hotel, where we blend Southern charm with modern luxury. We're seeking passionate hospitality professionals for flexible part-time shifts in our vibrant downtown location. Enjoy competitive pay, complimentary meals, and career growth opportunities while serving guests from around the world. Perfect for students, parents, and night owls seeking work-life balance!
Responsibilities
- Delight guests with exceptional check-in/check-out experiences
- Manage room assignments and optimize occupancy rates
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries with professionalism and empathy
- Execute safety protocols during emergency situations
- Upsell premium amenities and local experiences
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience
- Flexible availability including nights, weekends, and holidays
- Proficient in hotel management systems (Opera preferred)
- Strong multitasking and problem-solving abilities
- Basic math and cash handling skills
- Texas Food Handler certification (or willingness to obtain)