Job Description
Join our award-winning Seattle hotel team as a Front Desk Agent and enjoy weekly paychecks! We're seeking energetic hospitality professionals to deliver exceptional guest experiences in the heart of downtown Seattle. This role offers competitive compensation, flexible scheduling, and growth opportunities within a renowned luxury brand. Benefit from our industry-leading training program and work in a vibrant environment surrounded by Pike Place Market and the Space Needle.
Responsibilities
- Provide exceptional guest check-in/out experiences with personalized service
- Manage reservations and room assignments using Opera PMS system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain cleanliness and organization of front desk area
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in property management systems (Opera preferred)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling abilities
- Professional appearance and demeanor
- Valid Washington State food handler's card (or willingness to obtain)
- High school diploma or equivalent required