Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent in sunny Virginia Beach! We're seeking dynamic professionals to deliver exceptional guest experiences while enjoying the unique benefit of weekly pay. This full-time role offers competitive compensation, growth opportunities, and a vibrant work environment just steps from the Atlantic Ocean.
As the first point of contact for our guests, you'll embody our commitment to hospitality excellence while handling check-ins, managing reservations, and resolving inquiries with professionalism and efficiency. We provide comprehensive training, flexible scheduling, and a supportive team culture.
Why work with us? Weekly pay, competitive benefits package, employee discounts on local attractions, and the chance to build a career in Virginia's premier coastal destination. Apply today to start your journey with us!
Responsibilities
- Manage seamless guest check-in/check-out processes using hotel management systems
- Handle reservations, modifications, and cancellations with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
- Contribute to daily revenue management initiatives
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel property management systems (e.g., Opera, Amadeus)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Ability to multitask in a fast-paced environment
- Basic math and cash handling accuracy
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required