Job Description
Join the Grand Plaza Hotel's dynamic team as a Front Desk Agent and experience the vibrant culture of Albuquerque! We're seeking passionate professionals to deliver exceptional guest experiences with weekly pay. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in New Mexico's hospitality hub. Apply today to become part of our award-winning team!
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel software
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns with empathy and professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with hotel management systems (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Valid driver's license and reliable transportation