Job Description
Join our award-winning team at Baltimore Grand Hotel! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of downtown Baltimore. Enjoy competitive pay, flexible scheduling, and immediate start dates. Perfect for career-driven individuals ready to thrive in a dynamic luxury environment.
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Maintain pristine room standards and public areas
- Collaborate with cross-functional teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid Maryland Food Handler's Certificate (or obtainable within 30 days)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and problem-solving mindset