Job Description
Are you looking for hotel jobs in Atlanta, GA that offer stability, growth, and a fantastic work environment? The Peachtree Hotel & Resort is currently seeking a dedicated Night Auditor & Shift Supervisor to join our premium team. We pride ourselves on providing weekly pay to our valued employees, ensuring you get the financial freedom you deserve.
As a key member of our operations team, you will oversee the front desk during our night shift, ensuring a seamless experience for our guests. If you thrive in a fast-paced environment and enjoy the challenge of shift work, this is the perfect opportunity for you. We offer a dynamic culture where your contributions directly impact guest satisfaction and hotel success.
Responsibilities
- Manage the front desk operations during the overnight shift, including check-ins, check-outs, and handling guest inquiries.
- Perform nightly financial reconciliation, including balancing the house bank and preparing accurate daily reports.
- Ensure the security and safety of guests and property during late-night hours.
- Resolve guest complaints or issues promptly and professionally to maintain high satisfaction scores.
- Coordinate with day shift staff to ensure a smooth handover of operations and maintain continuity.
- Maintain the cleanliness and organization of the front desk area and public spaces.
- Monitor hotel systems for maintenance alerts and security breaches.
Qualifications
- Minimum of 2 years of experience in hospitality, hotel management, or customer service is required.
- Strong knowledge of hotel property management systems (PMS) is preferred.
- Excellent verbal and written communication skills with a professional demeanor.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- High school diploma or equivalent; post-secondary education in hospitality is a plus.
- Basic computer proficiency, including Microsoft Office Suite and email correspondence.