Job Description
Are you looking for a rewarding career with flexible hours and immediate start opportunities? We are currently seeking a friendly and professional Front Desk Agent to join our team in Albuquerque, NM. If you have great communication skills and a positive attitude, we want to meet you! No prior experience is required—we provide comprehensive training.
Join a company that values its employees and offers weekly paychecks to help you get ahead. Be the first face our guests see and create a welcoming environment that keeps them coming back.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and handling reservations efficiently.
- Answer incoming phone calls and route them to the appropriate department or staff member promptly.
- Assist guests with inquiries regarding local attractions, directions, and hotel amenities.
- Process payments and handle cash handling with accuracy and integrity.
- Perform light administrative duties such as filing, data entry, and maintaining the reception area.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for occupancy.
Qualifications
- High school diploma or GED is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable transportation and a valid driver's license.
- Proficiency with basic computer applications and POS systems.
- Must be able to work a flexible schedule, including weekends and holidays.