Job Description
Join our award-winning team at Oceanfront Resort & Spa in Virginia Beach! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences with weekly pay. Enjoy competitive hourly rates, flexible scheduling, and career growth in a stunning oceanfront setting. Apply today to become part of our renowned hospitality family!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, billing, and guest inquiries
- Handle cash transactions and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and professionally
- Promote hotel services and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk or customer service experience
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Strong cash handling and reconciliation skills
- Exceptional communication and problem-solving abilities
- Flexible availability including weekends and holidays
- Basic computer literacy and multitasking skills
- Positive attitude with a service-oriented mindset