Job Description
Join our dynamic hospitality team as a Front Desk Agent in Houston, TX! We're offering competitive weekly pay, flexible shift schedules, and opportunities for career growth. Be the first point of contact for guests, delivering exceptional service while managing check-ins, reservations, and administrative tasks. Enjoy the stability of weekly pay and a supportive work environment.
Responsibilities
- Manage guest check-ins/check-outs with accuracy and efficiency
- Handle reservations, bookings, and room assignments
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform administrative duties including phone calls and data entry
- Ensure lobby areas are clean and welcoming
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Basic computer and cash handling skills
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments