Job Description
Join our dynamic hospitality team as a Front Desk Agent – no experience necessary! We're seeking friendly, energetic individuals to create memorable guest experiences at our downtown Columbus location. This immediate hire role offers comprehensive training and a supportive environment for career growth in the hotel industry.
As the first point of contact, you'll manage check-ins, answer inquiries, and ensure seamless operations. Perfect for recent graduates or career changers looking to enter hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing company.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software
- Respond to guest inquiries and resolve concerns with exceptional service
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate reservation records
- Uphold brand standards through professional appearance and communication
- Assist with basic administrative tasks including phone calls and emails
- Collaborate with team members during peak hours for smooth operations
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency with basic computer systems and software
- Positive attitude and willingness to learn new processes
- Ability to stand for extended periods and multitask effectively
- Valid driver's license (for potential shuttle service duties)
- Reliability and punctuality with flexible availability