Job Description
Are you looking for a rewarding career in the hospitality industry with the flexibility and financial security you deserve? The Motor City Hotel Group is currently seeking enthusiastic Front Desk Agents to join our dynamic team in Detroit, MI.
We pride ourselves on delivering exceptional guest experiences and offer a competitive weekly pay structure to ensure you get paid on time, every time. If you are a people-person with a knack for problem-solving, we want to meet you.
Why Join Us?
- Weekly Paychecks: Get your hard-earned cash on time without the wait.
- Employee Discounts: Enjoy exclusive rates at our partner hotels.
- Professional Growth: Clear pathways for advancement within our network.
- Flexible Scheduling: We work around your life.
Don't miss this opportunity to shine in the heart of the Motor City. Apply today!
Responsibilities
- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Register guests by verifying information and processing payments efficiently.
- Answer incoming phone calls and emails promptly to address inquiries.
- Handle guest complaints or requests with empathy and resolve issues to ensure satisfaction.
- Maintain a clean and organized front desk area and lobby.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service or hospitality is preferred but not required.
- Strong communication and interpersonal skills are essential.
- Proficiency in basic computer applications and hotel management software.
- Ability to work flexible shifts, including weekends and holidays.
- Must be able to stand for extended periods and lift moderate weights.