Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel in vibrant San Antonio! We're seeking a professional, guest-focused individual to deliver exceptional service while enjoying the benefit of weekly pay. This is a full-time role offering competitive compensation and growth opportunities in one of Texas' most exciting cities. If you're passionate about creating memorable guest experiences and thrive in a fast-paced environment, apply today!
Responsibilities
- Check-in/out guests efficiently using hotel management systems
- Manage reservations, billing, and payment processing
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate records of guest activities
- Promote hotel services and local attractions
- Ensure lobby area remains pristine and welcoming
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Proficient in property management systems
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic knowledge of San Antonio attractions
- Valid Texas driver's license preferred
- Fluency in English; Spanish beneficial