Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant Louisville, KY! Enjoy the stability of weekly pay and shift work flexibility while delivering exceptional guest experiences. We're seeking passionate professionals who thrive in fast-paced environments and value career growth opportunities. Benefits include: paid training, health insurance options, employee discounts, and advancement potential. Perfect for career-driven individuals seeking stability in the hospitality industry!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations, room assignments, and payment processing
- Resolve guest inquiries and service requests promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
- Execute shift-specific duties during day/evening/night rotations
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- Valid driver's license and reliable transportation
- Positive attitude and problem-solving mindset