Job Description
Join our award-winning team at Grand Plaza Hotel in vibrant San Jose! We're seeking enthusiastic individuals to kickstart their hospitality careers with full-time roles requiring zero prior experience. As a Hotel Associate, you'll deliver exceptional guest experiences while growing your skills in a supportive environment. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in one of California's most dynamic cities. Apply today and transform your passion for service into a rewarding profession!
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Assist with luggage handling and room readiness coordination
- Respond promptly to guest inquiries and resolve concerns
- Collaborate with housekeeping and maintenance teams
- Process payments and manage reservations accurately
- Maintain lobby areas and common spaces to premium standards
- Support event setup and guest functions as needed
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude and commitment to guest satisfaction
- Valid California driver's license (if driving shuttle service)