Job Description
Join our award-winning downtown Minneapolis hotel as a Front Desk Agent and deliver exceptional guest experiences with weekly pay! We're seeking energetic professionals to be the first point of contact for our international clientele. Enjoy competitive wages, comprehensive benefits, and a dynamic work environment in the heart of the city. Apply today and start earning weekly!
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Process reservations, payments, and handle cash transactions accurately
- Address guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance teams
- Maintain organized front desk operations and documentation
- Upsell hotel services and amenities to enhance guest stays
- Operate PMS systems and maintain guest profiles
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Ability to multitask in fast-paced environments
- Basic math and cash handling skills
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset