Job Description
Join New York's premier luxury hotel as a Front Desk Agent and receive weekly pay! We're seeking a polished hospitality professional to deliver exceptional guest experiences in the heart of Manhattan. Enjoy competitive compensation, comprehensive benefits, and a dynamic work environment in one of the world's most vibrant cities.
Our ideal candidate thrives in fast-paced settings, possesses excellent communication skills, and takes pride in creating memorable stays. With weekly pay and flexible scheduling, this role offers immediate financial stability while advancing your hospitality career.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Promote hotel services and amenities to enhance guest satisfaction
- Maintain clean and organized front desk area
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera, Fidelio, or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic math and cash handling proficiency
- Flexible availability including nights/weekends
- Valid New York State work authorization
- Professional appearance and demeanor