Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in Boston's vibrant hospitality scene! We're seeking enthusiastic individuals with a passion for service to fill entry-level positions at our premium downtown hotel. No prior experience is required – we provide comprehensive training to help you thrive in a dynamic environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing luxury brand. Perfect for students, career changers, and hospitality newcomers!
Responsibilities
- Deliver exceptional guest experiences through personalized check-in/check-out services
- Manage reservations and respond to inquiries via phone, email, and in-person
- Assist with luggage handling and provide local area recommendations
- Maintain accurate guest records and billing information
- Collaborate with housekeeping and maintenance teams to resolve guest issues
- Support daily front desk operations including key distribution and mail handling
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- No experience required – open to all backgrounds
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude with genuine desire to help others
- Availability to work evenings, weekends, and holidays
- Must be authorized to work in the United States