Job Description
Join our award-winning team at Grand Harbor Inn Baltimore as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our vibrant downtown location. Enjoy weekly pay, comprehensive training, and a supportive team environment where your growth is prioritized. This role is perfect for career changers, recent graduates, or anyone passionate about hospitality. Apply today and start your journey in the heart of Baltimore!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with professionalism and empathy
- Maintain accurate records of guest interactions and transactions
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer securely
- Provide local recommendations to enhance guest experiences
Qualifications
- No experience required – full training provided
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Exceptional problem-solving abilities
- Positive attitude and customer-focused mindset
- High school diploma or equivalent
- Flexible availability including evenings and weekends