Job Description
Join our dynamic hospitality team as a Front Desk Agent in Detroit! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy weekly pay, comprehensive training, and a supportive environment where you'll grow your customer service skills. Perfect for career changers and recent graduates!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards for cleanliness and safety protocols
- Resolve guest concerns promptly and escalate when necessary
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Reliable transportation to work
- Flexible availability including evenings/weekends
- Valid work authorization in the US