Job Description
Join our award-winning team at Sunshine Hospitality Group as a Front Desk Agent! We're seeking energetic, guest-focused individuals to create unforgettable experiences at our premier Miami Beach location. Enjoy weekly pay, comprehensive training, and career growth opportunities in the heart of Florida's hospitality scene. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage room reservations, billing inquiries, and guest requests efficiently
- Maintain accurate guest records and confidential information
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Process payments, handle cash transactions, and operate PMS software
- Resolve guest concerns promptly and escalate complex issues appropriately
- Uphold brand standards through attentive service and property presentation
Qualifications
- High school diploma or equivalent (18+ years old)
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and comfort with technology
- Strong problem-solving and conflict resolution abilities
- Positive attitude and commitment to teamwork
- Willingness to work flexible shifts including nights/weekends
- No hospitality experience required – training provided!