Job Description
Join our award-winning team as a Front Desk Agent at Urban Hospitality Group in downtown Chicago! We're seeking enthusiastic individuals to deliver exceptional guest experiences with weekly pay and no experience required. Perfect for career changers, recent graduates, or anyone ready to start in hospitality. Enjoy competitive pay, comprehensive training, and a dynamic work environment in the Windy City.
What We Offer:
- Weekly paycheck (every Friday)
- Full benefits package (health/dental/vision)
- 401(k) with company match
- Complimentary hotel stays
- Growth opportunities to management
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservations via phone and digital platforms
- Process payments and maintain accurate financial records
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain organized front desk operations
Qualifications
- No prior experience required – we provide paid training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and problem-solving mindset
- Professional appearance and positive attitude