Job Description
Join our award-winning hotel team in Portland's vibrant downtown! We're urgently hiring passionate individuals for our front desk and guest services roles – absolutely no experience required! We provide comprehensive paid training and career advancement opportunities. If you thrive in fast-paced environments and love helping people, this is your golden ticket into hospitality.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Resolve guest inquiries with professionalism and empathy
- Coordinate housekeeping and maintenance requests
- Process payments and maintain accurate financial records
- Execute upselling strategies for hotel amenities
- Maintain a clean, organized lobby area
Qualifications
- No prior experience required – we train everyone!
- Outstanding communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic computer literacy (training provided)
- Flexible availability including weekends/holidays
- Positive attitude and service-oriented mindset
- High school diploma or equivalent preferred