Job Description
Join our dynamic team at Grand Oakland Hotel as a Front Desk Agent and kickstart your hospitality career! We offer competitive weekly pay, comprehensive training, and a supportive work environment perfect for newcomers. Enjoy Oakland's vibrant culture while providing exceptional guest experiences in our centrally located property. No prior experience needed – we provide all the tools for success!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in fast-paced environments
- Positive attitude and customer service mindset
- Reliable transportation to work location
- Must pass background check