Job Description
Join our award-winning hospitality team in Oklahoma City as a Front Desk Agent! Enjoy the stability of weekly pay while delivering exceptional guest experiences at our premier downtown location. We offer competitive compensation, comprehensive benefits, and a vibrant work environment where your career growth is prioritized. If you're passionate about creating memorable stays and thrive in fast-paced settings, apply today!
Responsibilities
- Provide exceptional customer service to hotel guests during check-in/check-out
- Manage reservations and room assignments using PMS systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Assist with VIP guest services and special requests
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (Opera, etc.)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling abilities
- Positive attitude and professional appearance