Job Description
Join the Grand Horizon Hospitality Team in Orlando, FL!
We are seeking a dynamic and welcoming Front Desk Agent to join our luxury hotel. If you are looking for a career in the hospitality industry with weekly pay and growth opportunities, we want to hear from you. As a local hotel staff member, you will be the face of our brand, ensuring every guest has an unforgettable experience.
Why Join Us?
- Weekly Paychecks: Get paid on time, every week.
- Competitive Benefits: Health insurance, room discounts, and paid time off.
- Professional Growth: Clear career path in the hotel management industry.
Don't miss this chance to advance your career in one of Florida's top hospitality markets. Apply today!
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and departure, check them in efficiently, and provide local area information.
- Operations: Manage the front desk operations, including answering phones, managing reservations, and handling correspondence.
- Problem Solving: Address guest inquiries and complaints promptly and professionally to ensure 100% guest satisfaction.
- Security: Monitor security systems and ensure the safety and security of guests and property.
- Housekeeping Coordination: Communicate room maintenance needs and housekeeping status to ensure rooms are ready for new arrivals.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience in a hotel front desk or customer service role is preferred but not required for entry-level candidates.
- Skills: Excellent communication skills, both verbal and written.
- Technical: Proficiency with hotel management software and basic computer skills.
- Availability: Ability to work flexible hours, including weekends and holidays.