Job Description
Join our award-winning hospitality team in Raleigh, NC! We're seeking energetic Front Desk Agents with exceptional customer service skills. Enjoy weekly pay, flexible shift schedules, and career growth opportunities. Work in a fast-paced environment where your smile makes every guest's day memorable. Full-time benefits include health insurance, paid time off, and hotel discounts.
Responsibilities
- Check in/out guests efficiently using PMS software
- Manage reservations and room assignments
- Process payments and handle cash transactions
- Resolve guest inquiries with professionalism
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services
- Maintain accurate guest records
Qualifications
- High school diploma or equivalent
- 1+ years hospitality/reception experience
- Strong communication and problem-solving skills
- Proficient in PMS systems (Opera preferred)
- Flexible availability for day/night/weekend shifts
- Basic math and cash handling abilities
- Positive attitude under pressure
- Valid NC driver's license