Job Description
Are you a people person looking for a stable career in the hospitality industry?
We are seeking a dedicated and professional Front Desk Agent to join our dynamic team in the heart of Detroit. In this role, you will be the face of our organization, ensuring that every guest feels welcomed, valued, and attended to with the highest level of service. We pride ourselves on offering weekly pay and a supportive work environment for our employees.
Why Join Us?
- Weekly Pay: Get paid every week, not every two weeks.
- Competitive Benefits: Health, dental, and vision insurance.
- Flexible Shift Work: Day and night shift opportunities available.
- Career Growth: Opportunities for advancement within the company.
If you are looking for a rewarding job in Detroit, MI that offers stability and great perks, we want to hear from you.
Responsibilities
- Manage front desk operations efficiently, including check-ins, check-outs, and room assignments.
- Greet guests warmly and address inquiries or complaints with professionalism and empathy.
- Handle phone calls and emails promptly, acting as the primary point of contact for visitors.
- Maintain the cleanliness and organization of the reception area and lobby.
- Process payments and handle financial transactions accurately.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Ensure strict adherence to safety and security protocols at all times.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in front desk, reception, or customer service is preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and hotel management software.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Must possess a professional appearance and a friendly demeanor.