Job Description
Join our dynamic team at Premier Hospitality Group as a Front Desk Agent in Austin, TX! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and flexible shift schedules. Perfect for individuals who thrive in fast-paced environments and value financial stability through consistent weekly compensation. Enjoy competitive hourly rates, comprehensive training, and opportunities for career advancement in the heart of Austin's vibrant hospitality scene.
Responsibilities
- Efficiently manage guest check-in/check-out processes using PMS systems
- Handle reservation inquiries and modifications with precision
- Resolve guest concerns promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet and concierge services as needed
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred
- Valid Texas driver's license if driving required